Your right of withdrawal

1. no right of withdrawal after the start of the download or provision
In accordance with Section 356 (5) BGB, the right of withdrawal for digital content that is not delivered on a physical data carrier expires as soon as we have started to execute the contract. This is the case if you have expressly consented to us starting to provide the digital content before the end of the withdrawal period and you have simultaneously acknowledged that your right of withdrawal expires as a result.

2. requirements for revocation before the start of provision
As long as the download or provision of the digital content has not yet begun, you can exercise your right of revocation within 14 days without giving reasons. The period begins with the conclusion of the contract.

3. exercising your right of withdrawal
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by e-mail or post). You can use our sample withdrawal form, but this is not mandatory.

4. consequences of withdrawal
If you withdraw from the contract in good time and the download or provision has not yet begun, we will refund all payments within 14 days of receipt of your withdrawal. The refund will be made using the same payment method that you used for the original transaction.

5. exclusion of the right of withdrawal
The right of withdrawal does not apply if:

  • you have expressly consented to the start of the provision,
  • you have confirmed that you will lose your right of withdrawal as soon as the provision begins,
  • the digital content has already been downloaded or accessed in full.

6. contact for revocation
althaller communication Gesellschaft für Marktkommunikation mbH
Elisabethstraße 13
80796 Munich
Phone: 089 / 38 66 52 60
Fax: 089 / 38 66 52 75
info@althallercommunication.de
www.althallercommunication.de